purchase

Introduction

At Anjali Design Studio, we are committed to providing a seamless shopping experience. This Purchase Order Policy outlines the terms related to placing, processing, and managing purchase orders. By placing an order, you agree to the terms outlined in this policy.

Order Placement

Orders can be placed through our official website or authorized sales channels.
Customers must provide accurate billing and shipping information.
Orders are subject to availability and confirmation of payment.
We reserve the right to refuse or cancel any order at our discretion.

Order Processing & Confirmation

Once an order is placed, a confirmation email will be sent to the registered email address.
Processing times may vary depending on product availability and order volume.
If any item in your order is out of stock, we will notify you and provide alternative options.

Payment Terms

Payment must be made using one of the accepted payment methods listed on our website.
Orders will only be processed once full payment is received.
We do not store payment information; all transactions are securely processed through our payment gateway.

Shipping & Delivery

Shipping fees and estimated delivery times will be provided at checkout.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Risk of loss and title for products pass to the customer upon delivery.

Order Modifications & Cancellations

Orders may be modified or canceled within 24 hours of placement, subject to approval.
After 24 hrs, once an order is processed, modifications and cancellations are no longer possible.
If an order is canceled before shipment, a refund will be issued per our refund policy

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within two days for resolution.
We may require video or photographic evidence of the issue before processing a replacement or refund.

Fraud Prevention

We reserve the right to refuse or cancel any order suspected of fraudulent activity.
Accounts found engaging in fraudulent behavior may be restricted or permanently banned.